Q: What file formats are acceptable for print?
A: We accept the following file formats: .tif, .jpg , .eps , .ai , .pdf , or .psd files. We do not accept: Microsoft Word, Pagemaker, Powerpoint, Paint, Corel Draw or any similar software.
Q: In what resolution should my print-ready files be submitted?
A: All files submitted for print must have a resolution of 300dpi with embedded or outlined fonts in order to be considered "print ready."
Q: Can I resize my 72dpi artwork to 300dpi?
A: Unfortunately, you cannot increase the resolution for a design that has been created at low resolution. This will result in blurry and grainy printed images and text and at times will be totally unreadable.
Q: What is bleed? And how do I include this in my print files?
A: A bleed is an extra area outside of your file that is trimmed to ensure proper cuts. Please keep all important images and text 1/4 inch from all sides to allow room for cutting. Background images and color should extend to the desired size of the flyer.
We require bleeds for all print jobs. No exceptions. If bleed is not included in your final print files, you run the risk of your job being mis-cut. We are not responsible for any cutting errors if a job is submitted without bleed.
Q: Do you guarantee color?
A: If your job is color critical, YOU MUST REQUEST A COLOR PROOF at the time your order is placed. If a color proof is not ordered, we are not responsible for any color variations between your computer monitor and any of your flyers or other printed materials. If you would like to achieve perfect color, it can only be done with a color proof.
Gang run printing is the process we use to create your prints at substantially discounted prices. One of the downfalls of gang run printing is that we give up the control of an individual piece's color to compensate for the entire run. This does not mean that your colors will be drastically different, but means that your colors can vary slightly, leaving the final piece 95% - 100% accurate.
EliteFlyers.com accepts no responsibility for color variations between your submitted print files and the final printed piece.
Q: What is the difference between UV and non-UV?
A: UV and non-UV are the abbreviations for the different methods of finish we offer. Here are some of the differences between the two applications:
UV (ultraviolet coating) is a clear liquid coat spread over the paper like ink and then cured instantly with ultraviolet light. UV coating gives more protection and shine than either varnish or aqueous coating. This coating is the "laminate-style" coating that you see on ultra high-gloss magazine covers.
Non-UV is when no coating is applied to the printed piece, leaving the natural coat of our premium 14pt cardstock or 100lb text sheets. We recommend that you choose the non-UV finish if you intend to write on or affix stamps or labels to your printed materials, or if you do not wish to have an extra shiny coat on your final printed pieces.
Q: Is your turnaround guaranteed?
A: If a delivery is impaired by an act of God, electrical failures, airline delays or cancellations, etc. EliteFlyers.com will still make every possible attempt to complete and ship your order on schedule. But the customer agrees not to hold EliteFlyers.com liable under any of the above conditions.
If you have any other questions or need assistance, please contact us directly.